Click here for the latest government support available during the Covid-19 pandemic

Coronavirus (Covid-19): An Easy Read Guide

Contact NHS 111 online here

Covid-19 household isolation advice in English, عربى, বাংলা, 普通话, français, ગુજરાતી, Polskie, ਪੰਜਾਬੀ, اردو

Guidance for Parents

Please click here for information


The covid vaccination programme will shortly be underway in Redbridge. As the vaccination programme gets underway we will invite patients who are eligible to have the vaccine to book their appointments.  


Covid-19 vaccines 

We urge everyone eligible who has not yet had their first vaccine to book on the national booking system or call 119. 

If you have had your first vaccine, please make sure you have your second vaccine to ensure maximum protection. 

If you have specific concerns about taking the vaccine and would like to talk to a health professional please contact your GP. 

There is comprehensive information, guidance, and answers to questions, including vaccination information for pregnant women, frontline health and social care staff and carers at COVID-19 Vaccination programme | East London Health & Care Partnership ( 



You can find out more about the vaccine here:  

Information about the coronavirus vaccine

Information about the Pfizer/BioNTech vaccine

Covid vaccination: guide for older adults

Covid vaccination: guide for older adults (PDF file)


If you wish to find out more you can read detailed guidance and view all publications on delivering the vaccination programme here.

Suspected coronavirus (COVID-19): Important information to keep you safe while isolating at home

Please click here to view patient leaflet for keeping safe while isolating at home


Certificate of vaccination

Your General Practice is unable to offer you a certification of covid vaccination, a vaccination passport or a letter to prove you have been vaccinated against covid-19. You can however find details of all your vaccinations on the NHS App.

Proof of vaccination documents have not yet been developed and as such cannot be provided by your GP. As soon as we have further information we will share it with you.

Supplying face mask exemption letters to patients

Practices are reporting increases in requests from patients for letters of exemption to wearing face masks in various public settings.

The Government guidance suggests there is no requirement for evidence for exemption. It should be sufficient for someone to declare that they are eligible for an exemption direct with the person questioning them (eg bus driver).

Practices are therefore not required to provide letters of support for those who fall under the list of exemptions, or to those who do not fall under the list of exemptions.

For more information including the list of exclusions, please click here

How to request COVID-19 tests 

Any patients requiring information about testing can be directed to the government website: Patients who do not have access to or cannot use the internet can call a dedicated phone line, which can be used to order a test if no other options are available.

The Coronavirus Testing Call Centre can be contacted on 0300 303 2713 between the hours of 07.00 and 23.00.  Around 98% of all Coronavirus test results are sent automatically to the individual within four days but for any that aren’t, the Call Centre can help individuals to follow up on their results.

Patients should not request tests via NHS 111, as the service is not able to do this for them.

Get an isolation note

Use this service if you need a note for your employer because you have to stay at home because of coronavirus 

High Risk of COVID-19 Letter for employer

if you are in a high risk group and need to provide your employer with a letter regarding your high risk status please use this Letter to Employer which you will need to complete.

Redbridge Council Update

Redbridge Council have produced an update for Redbridge residents which you can find here.  It includes information about the “Redbridge joins together” local community group, and the new well-being service they are establishing to support those at highest risk.

You can also access information for Redbridge Coronavirus information hub here (this link will open in a new window - popups must be allowed) 

New NHS text service launched
A new service was launched on Saturday where new patients who register their Covid-19 symptoms and contact details with the 111 online service will receive daily texts from the NHS. The messages will check how people are and ensure that those who need help to get them through the isolation period receive it. The text messages will be sent as a reassurance to those who contact NHS 111 online, complete the assessment, and leave basic information such as their age, mobile number and when their symptoms started.  

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