Accessible Information Standard

We are here to try and make our practice as accessible as possible for ALL our patients. If you have specific communcation needs or your communication needs change plese let us know so that we can update your records.

 

For more information about how our website works and how it can help you, or to feedback about any accessibility issues, please click here

 Accessible Information Standards?

The Accessible Information Standard is a law which aims to make sure people with a disability or sensory loss are given information they can understand, and the communication support they need.

We want to try to make our practice as accessible as possible for ALL of our patients.

Amongst some of the servces we provide here are;

  • Easyread documents on a variety of NHS topics and conditions
  • Chaparones - always available on request before and during appointments
  • Hearing loop at reception 
  • British Sign Language via video calling (in partnership with TLS - The Language Shop - https://languageshop.org/)
  • Language interpreatation service (in partnership with TLS - The Language Shop - https://languageshop.org/)
  • We are a "guide dog" friendly practice
  • There is a disabled entrance from the car park which has an automatic, wide door making it easier to access the building for wheelchair and walker users
  • We are an LGBTQ+ friendly practice. 

For more information in "Easy Read" format, please visit https://www.easyhealth.org.uk/ 

For more information about how our website works and how it can help you, or to feedback about any accessibility issues, please go to the "Accessibility" page of our website